The power of presence in commercial retail development: Reflections from ICSC Las Vegas


By Carlos Casas

The energy at ICSC Las Vegas

As a first timer at ICSC Las Vegas this year, I was impressed by the sheer size of the event. I previously attended ICSC events in both San Antonio and Dallas, so I expected strong networking opportunities and valuable conversations. However, Las Vegas brought together professionals from across the country in a way that felt uniquely energizing. To describe the energy there, it was a buzz of networking, collaboration, and conversations. Attendees included developers, brokers, engineers, planners, retailers, and consultants who are all helping shape the future of retail development.

ICSC Las Vegas felt both fast-paced and purposeful. My schedule was filled with meetings, which led to great conversations about future opportunities, and helped deepen my professional relationships through face-to-face interactions. The event reinforced something that is easy to overlook in the industry: connection is still critical in commercial retail development.

The impact of relationship-based collaboration 

The event reminded me that there is still so much value in just being in the same room as clients, colleagues, and industry partners. During my time at the event, I had the opportunity to meet with people who I have worked with across projects but had never met in person. Those conversations were meaningful to me. They created a deeper personal foundation that will positively impact the relationships I have both inside and outside of the office.

Commercial retail development projects depend on coordination between many moving parts. Project success requires collaboration between teams managing land development, surveying, engineering, planning, permitting, utilities, and construction timelines. Strong relationships are what bridge the gaps to help processes move forward more efficiently. These relationships help people communicate more openly, solve problems faster, and better understand goals.

That human element was one of the biggest takeaways from the event. Relationships remain the foundation behind successful projects, even in an industry driven by technical expertise and execution. In-person conversations allow for stronger communication and establish an understanding that can’t always be replicated virtually.

The human side of the industry 

ICSC also highlighted how important collaboration is as the retail industry continues to evolve. Developers and retailers are navigating hurdles like shifting consumer expectations, changing markets, redevelopment opportunities, and growing communities that need thoughtfully planned commercial spaces. To overcome these challenges, both technical knowledge and partnerships between professionals who can work together effectively are necessary.

At Atwell, we see how that collaboration plays out every day. Our teams work alongside clients from the earliest planning stages through project completion to help navigate challenges and keep projects moving forward. Events like ICSC create opportunities to strengthen those relationships beyond the day-to-day work of meetings, deadlines, and deliverables. This time we get to spend together in person allows for more meaningful conversations and helps us deeper understand how to support clients as their needs continue to evolve.

The business value of being present   

Another takeaway from the event was the level of passion shared across the industry. The professionals attending ICSC weren’t just there to exchange business cards or discuss transactions. There was genuine enthusiasm around creating spaces that support businesses, strengthen communities, and drive economic growth. That energy was visible from discussions about new retail trends to conversations about redevelopment and expansion opportunities across the country.

Maintaining presence will remain essential as the commercial retail industry continues to move quickly. Schedules will continue to fill up, projects will continue to grow in complexity, and technology will continue changing how teams communicate. Events like ICSC Vegas are a reminder that in-person interaction still plays an important role in building momentum and moving projects forward successfully.

The takeaways   

Leaving ICSC, I am walking away with a renewed appreciation for the value of connection within this industry. The face-to-face experiences I had throughout the event reinforced how important relationships are in the work we do. Strong partnerships help projects succeed and are often strengthened most through time spent together. ICSC Las Vegas was a great reminder that behind every commercial retail project are people working together to solve challenges, create opportunities, and build lasting relationships that continue well beyond the event itself.

About the Author

Carlos Casas

Director

Carlos Casas serves as the Director of the Commercial Land Development Division for Atwell’s Central Region, specializing in programmatic land development initiatives for QSR and retail clients. With 14 years of industry experience, Carlos is known for building trusted client relationships and fostering collaboration across teams and stakeholders. His relationship-driven approach and commitment to team excellence have been instrumental in delivering successful programs and supporting long-term growth.